Naeba

Find a Buyer's Agent

Follow Naeba on:

800-986-2322

How does the NAEBA Referral Service stack up to other organizations that refer real estate agents to consumers?

  NAEBA Referral Service HomeLight* AgentPronto* Zillow Premiere Agent* REALTOR.com*
Do your agents practice dual agency? Refers to agents verified as practicing exclusive agency first; then contracts with other agents only as necessary and requires highest representation possible; membership in NAEBA is not required Advises that consumers use an exclusive buyer agent, but doesn't differentiate them for referral purposes Does not differentiate; agents may practice dual agency Does not differentiate; agents may practice dual agency Does not differentiate; agents may practice dual agency
How do agents pay to be part of the service? There is no fee to be part of the service; agents only pay if there is a match and the consumer purchases a property There is no fee to be part of the service; agents only pay if there is a match and the consumer sells or buys a property There is no fee to be part of the service; agents only pay if there is a match and the consumer sells or buys a property Agents must pay to be listed on the site Agents must pay to be listed on the site
What type of research is done on agents in the service? Agents'/brokers' licenses are thoroughly checked; review sites are checked; certifications and designations are checked; references may be obtained; additional background and education/experience is obtained if possible Checks records for data on closings; agents complete own bios; advertising is silent on other types of background checks Chooses agents by asking a number of questions including number of homes sold, client reviews, real estate experience Website is silent on any research done; appears simply to list those who have paid to advertise Website is silent on any research done; lists only those who have paid dues to the National Association of REALTORS®
What criteria must agents meet to remain part of the service? Has a complaint process in place to remove agents or brokers who fail to meet certain standards No information is available on whether or not they remove agents from their service No information is available on whether or not they remove agents from their service No information is available on whether or not they remove agents from their service Has a complaint process in place to discipline agents who fail to meet their Code of Ethics and Standards of Practice
Will the service remain with you throughout the process? Has licensed staff on hand to answer questions; will assist in resolving issues that arise; has a complaint process if issues can't be resolved Unknown; does list phone number to call for an agent Unknown; does list phone number to call for an agent Could not find contact information on their site May provide assistance; has a complaint process for issues that can't be resolved on own
* Information on competing services based on their advertising and websites and was accurate at the time of this document's creation